Policy Statement
Orane International College is committed to the safety and wellbeing of its students, staff, and the broader community. This policy outlines the procedures and responsibilities for managing critical incidents and crises, ensuring effective communication and timely response.
Purpose
The purpose of this policy is to establish a structured and coordinated approach to identify, respond, and recover from critical incidents and crises that may impact the college community.
Scope
This policy applies to all staff, students, contractors, and visitors of Orane International College and covers all college-related events, activities, and facilities.
Definitions
- Critical Incident: Any event or emergency that has a significant impact on the safety, security, or wellbeing of the college community.
- Crisis: A critical incident that escalates in scope, severity, or complexity, often requiring additional resources and a multi-level response.
Roles and Responsibilities
- Crisis Management Team: A designated team of senior staff (Head Management and Senior Admin Staff) responsible for coordinating the institution’s response to critical incidents and crises.
- Incident Commander: A designated individual who leads the Crisis Management Team and oversees the institution’s response efforts.
- Communicator: A designated individual responsible for internal and external communication during critical incidents and crises.
- Staff, Students, and Contractors: All members of the college community are responsible for reporting critical incidents and following procedures outlined in this policy.
Procedures
- Reporting: Staff, students, and contractors must report critical incidents to the designated contact (e.g., security, emergency hotline, etc.).
- Assessment: The Crisis Management Team will assess the severity and potential impact of the reported incident to determine appropriate response actions.
- Communication: The Communicator will inform the college community and external stakeholders of the incident and provide regular updates.
- Response and Recovery: The Crisis Management Team will implement response and recovery actions, working closely with relevant authorities and service providers.
- Post-Incident Review: Following the resolution of a critical incident or crisis, the Crisis Management Team will conduct a post-incident review to identify areas for improvement and revise procedures as needed.
Training and Awareness
The institution will provide regular training and awareness activities to ensure staff, students, and contractors understand their roles and responsibilities in managing critical incidents and crises.
Review and Revision
This policy will be reviewed and revised on an annual basis or as needed to ensure its ongoing relevance and effectiveness.
