Refund Policy (for PTIB approved programs)
| Circumstances when Refund Payable | Amount of Refund |
|---|---|
| Before program start date, institution receives a notice of withdrawal (applies to all students) | |
|
100% tuition and all related fees, other than application fee. Related fees include: administrative fees, assessment fees, and fees charged for textbooks or other course materials. |
|
Institution may retain up to 10% of tuition, to a maximum of $1,000.Institution must refund fees paid for course materials if not provided to the student. |
|
Institution may retain up to 20% of tuition, to a maximum of $1,300.Institution must refund fees paid for course materials if not provided to the student. |
| After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all students, except those enrolled in a program delivered solely by distance education) | |
|
Institution may retain up to 30% of tuition.Institution must refund fees paid for course materials if not provided to the student. |
|
Institution may retain up to 50% of tuition.Institution must refund fees paid for course materials if not provided to the student. |
| Student does not attend program – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education): | |
|
Institution may retain up to 50% of the tuition. Institution must refund fees paid for course materials if not provided to the student. |
| Institution receives a refusal of study permit (applies to international students requiring a study permit): | |
|
100% tuition and all related fees, other than application fee. |
| After the program start date, student withdraws or is dismissed (applies to students enrolled in a program delivered solely by distance education): | |
|
Institution may retain up to 30% of the tuition. Institution must refund fees paid for course materials if not provided to the student. |
|
Institution may retain up to 50% of the tuition.Institution must refund fees paid for course materials if not provided to the student. |
Institution must pay the tuition or fee refund within 30 days after receiving notice of withdrawal or refusal of study permit; providing a notice of dismissal, or the date on which the first 30% of the hours of instruction are provided (no-show).
In the unlikely event that a course is cancelled by the College, the course will be rescheduled to a later date.
REFUND POLICY - programs NOT requiring PTIB approval
Some Programs/courses of instruction do not require approval under the Private Training Act; and, as such, students cannot file a claim against the fund with the trustee in respect of these programs of instruction
For programs not requiring approval, refunds may be possible under the following conditions:
- A properly filled and signed Refund Form must be provided by a student to the College administration
- Refund entitlement is calculated on the total tutoring fees, less the non-refundable application fee, materials fee, textbook fee and other fees
- If Refund Form is received by the college, prior to the first day of class the institution may retain 50% of total fee due under the contract.
- If a student withdraws or is dismissed after the first 10 % of the course, no refund is provided.
- It may take up to 14 days to process a refund application
